Terms and Conditions
Terms and Conditions
Introduction
Welcome to the website operated by Auraviva, owned by Sun Brands LLC ("we," "us," or "our"). By accessing or using our website (the “Site”), you agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully.
1. Use of the Site
You may use the Site for your personal, non-commercial use only. You agree not to use the Site for any unlawful purpose or in any way that could harm us or others.
2. Intellectual Property
All content on the Site, including text, images, logos, and product descriptions, is owned by Sun Brands LLC or its licensors and is protected by intellectual property laws. You may not use, reproduce, or distribute any content from the Site without our written permission.
3. Product Information
We strive to ensure that all product information is accurate, but we do not guarantee that descriptions, pricing, or other content is error-free, complete, or current. We reserve the right to correct any errors and to change or update information at any time without prior notice.
4. Order Acceptance
We reserve the right to refuse or cancel any order at any time for reasons including but not limited to product availability, errors in product information, or if fraud or an unauthorized transaction is suspected.
5. Return Policy
We handle returns on a case-by-case basis to ensure customer satisfaction. To be eligible for a return, you must contact us within 30 days of receiving your order. Products must be unused and in their original condition.
To initiate a return, please email us at info@auravivabrands.com with your order number and reason for return. Return approval is at our discretion. Shipping costs are non-refundable.
6. Product Disclaimer
Our products are formulated with care using quality ingredients; however, individual results may vary. Always read the ingredient list and consult a medical professional if you have any concerns, allergies, or specific skin conditions before using our products.
Use of our products is at your own risk. Sun Brands LLC is not responsible for any reactions, side effects, or damages resulting from the use or misuse of our products.
7. No Medical Advice
Content provided on our Site and product pages is for informational purposes only and is not intended as a substitute for advice from a healthcare professional. Our products are not intended to diagnose, treat, cure, or prevent any medical conditions.
8. Third-Party Links
The Site may contain links to third-party websites. We are not responsible for the content or practices of any third-party websites.
9. Limitation of Liability
To the maximum extent permitted by law, Sun Brands LLC shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of the Site or any products purchased through the Site.
This includes, without limitation, any injury, loss, claim, or any direct or indirect damages of any kind, whether based in contract, tort, or otherwise.
10. Indemnification
You agree to indemnify and hold harmless Sun Brands LLC and its affiliates from any claims, damages, losses, liabilities, or expenses arising out of your use of the Site or your violation of these Terms.
11. Changes to These Terms
We may update these Terms from time to time. Changes will be posted on this page with an updated effective date. Your continued use of the Site after changes are made constitutes your acceptance of the updated Terms.
12. Governing Law
These Terms and your use of the Site are governed by the laws of the Commonwealth of Pennsylvania, without regard to its conflict of laws principles.
13. Contact Us
If you have any questions about these Terms, please contact us at:
Sun Brands LLC
Email: info@auravivabrands.com